Job Details

Internal Job ID: 5997
Department: Hotel & Administration
Job Type: Fixed term contract
Position: Guest Services Host/Hostess
Salary: $2,600 per month

Responsibilities:

  • Provide front desk services for all Guests
  • Answer main switchboard calls; appropriately route calls
  • Facilitate Guest requests & assist in the delivery of Guest items to staterooms
  • Provide Guest information and assistance as needed on Castaway Cay

Basic Qualifications

  • Minimum one year front desk/guest services experience in a high volume hotel or resort (200+ rooms)
  • Familiarity with front office computer software and proficiency in common software such as MS Word and Excel
  • Excellent written and verbal communication skills
  • Ability to work in a fast paced, multi-tasked environment
  • Ability to deal with difficult Guests and handle multiple situation simultaneously
  • Additional languages are a bonus