Responsibilities:- Assist with monitoring and operating all water-based recreation spaces, including opening and closing, monitoring safety and volume of the Donald’s/Goofy’s pool, AquaDunk/AquaDuck waterslide, Twist n Spout/Mickey’s slide and pools, Nephew’s/Nemo’s Reef, AquaLab and general activity around pool areas
- Assist with monitoring and operating all shipboard recreation spaces including Goofy’s/Wide World of Sports deck, ping pong, shuffleboard, foosball, mini golf, sports simulators, etc.; set up and verify supplies and equipment are available during operating hours; replenish, clean and maintain as needed
- Monitor the integrity of shipboard adult-only areas, such as Quiet Cove Pool area; assist in minimizing the volume of children congregating around the ship; interact with guests and provide any directions/guest service assistance
- Assist the Port Adventures team as directed, based on skills and performance; this will include, but is not limited to dispatching tours (report feedback), operating the Port Adventures desk and processing, stuffing and delivering pre-booked tickets
- Ensure the well-being of our guests, keeping pool areas clean, answering guest questions, enforcing policies, rules and regulations of Recreation locations
- Be fully qualified as a licensed lifeguard; participate in regular trainings, including but not limited to, in-service training, re-certification, Castaway Cay training, etc.
- Monitor radio communication with Port Adventures Manager and other areas; communicate with the Bridge on the radio in emergency situations
- Conduct bookings and sales of golf and sports simulators (Disney Dream and Disney Fantasy)
- Assist with Castaway Cay duties, including Marge’s Barge’s sales and dispatch operation, island opening and closing duties, rental of recreational equipment including bikes, float mats, tubes, snorkel equipment, and boats; provide instruction to guests in the operation of rental boats and the use of snorkel equipment
- Maintain adequate supplies for daily operation and confirm operation’s show readiness, adhering to all VSP guidelines
- Entertain and conduct sport-related games and activities
- Perform Greeter or Host duties as directed
- Execute additional job responsibilities, as assigned by DCL leadership, based on operational need
- Comply with all company set policies and procedures, along with all maritime and ship rules, regulations and procedures
- Participate in Emergency Duties as specified in the ship Assembly Plan
Basic Qualifications:- Minimum six months of recent work experience in a lifeguard capacity
- Ability to pass a pre-hire swim test and successfully complete lifeguard training (conducted upon arrival in Orlando, Florida). This includes (but is not limited to) the ability to swim proficiently a distance of 50 yards (45.72 meters) continuously using freestyle and/or breaststroke (untimed) and retrieve a 10–pound brick using a feet-first surface dive, beginning from a treading water position (the “Swimming Requirement”). This test will be completed in a pool. Certification requirements must also be maintained throughout contract.
- Ability to detect and respond to noises and distress signals in an aquatic environment, including in the water and anywhere around the zone of responsibility.
- Must be able to observe all sections of an assigned zone or area of responsibility.
- Ability to pass a vision screening with at least 20/25 vision, corrected or uncorrected.
- High level of fitness including strong swimming abilities
- Good computer skills and operational knowledge
- Be at least 21 years of age
- Be able to speak, read and write fluent English
- Willingness to live and work onboard one of our vessels for a certain length of time (based on position)
- Be able to work a seven-day, 70-84 hour week with limited time off
- Be able to adhere to Disney Cruise Line appearance guidelines
- Agree to share a cabin with other crew members
- Enjoy working in a high-volume, fast-paced, guest-service oriented environment
- Be flexible with your work schedule, job duties and work locations
- Appreciate diversity among guests and crew
Preferred Qualifications:- Experience in a lifeguard capacity in an open water setting a plus
- Previous experience with boats, snorkel equipment, or other recreational equipment a plus
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