Job Details

JOB PURPOSE To maximize revenue by convincing guests to buy, through initiating conversation and presenting products based on guests’ desires & needs. Maintaining excellence in selling skills, service standards, event execution and model store maintenance.

KEY ACCOUNTABILITIES

• Welcomes guests into our stores or to our retail events and delivers positive interaction by initiating conversation.

• Uses effective questioning skills to understand guest needs & desires. 

• Demonstrates confidence in product knowledge when presenting features & benefits to gain commitment to buy.

 • Maximize revenue through effective use of add-on, up-selling and cross selling techniques at every interaction. 

• Ensures every guest leave with a positive lasting impression, by thanking, smiling, and inviting to return again. 

• Assist with loading, checking, storage and distribution of merchandise onboard the vessel.

• Complies with all standard operating, departmental, and shipboard policies and procedures, and maintains professional working relationships all Officer, Staff and Crew for duration of contract

QUALIFICATIONS (skills, competencies, experience)

 • High school graduate • High level of socializing skills with Guests of all ages, national or ethnic backgrounds, physical status, gender orientation etc. 

• A good working understanding of Windows-based computer programs