Job Details

Internal Job ID: 47842
Department: Casino
Job Type: Fixed Term Contract
Position: Casino Dealer
Salary: $1,774 per month plus gratitude

We are seeking skilled and experienced Casino Dealers to join our dynamic team onboard an ocean-going cruise ship. The ideal candidate will have a passion for providing exceptional customer service, a strong understanding of various casino games, and the ability to work in a fast-paced, international environment. As a Casino Dealer, you will be responsible for ensuring that our guests have an enjoyable and exciting gaming experience while adhering to all regulations and policies.

Responsibilities:

  • Operate Casino Games: Manage and conduct a variety of casino games including Blackjack, Craps, Roulette, and Poker, ensuring that all games are played according to established rules and regulations.
  • Customer Interaction: Provide exceptional customer service by engaging with guests, explaining game rules, and creating a welcoming atmosphere at the gaming tables.
  • Game Supervision: Monitor game play to detect any irregularities, ensure fair play, and address any issues that arise promptly and professionally.
  • Compliance and Security: Adhere to all internal and external regulations, including gaming laws and company policies, to ensure the integrity of the gaming experience.
  • Cash Handling: Accurately handle chips, cash, and cards during game play, ensuring all transactions are recorded and accounted for.
  • Maintain Game Equipment: Ensure that all gaming equipment, including cards, chips, and tables, are in excellent condition and properly maintained.
  • Training and Development: Participate in ongoing training sessions to stay updated on gaming rules, customer service techniques, and any new games introduced.
  • Reporting: Prepare and submit daily reports on game activities, including any incidents or irregularities, to the Casino Supervisor/Manager.

Education and Experience:

  • Minimum Experience: At least 2 years of experience working as a Casino Dealer in a land-based casino, with cruise ship experience preferred.
  • Game Knowledge: Proficient in dealing a variety of casino games including Blackjack, Craps, Roulette, and Poker.
  • Language Skills: Fluency in English is required; additional languages are an asset.
  • Training: Completion of a recognized Casino Dealer training program is preferred.
  • Customer Service: Strong customer service skills with the ability to communicate effectively and build rapport with guests from diverse backgrounds.

Other Requirements:

  • Physical Fitness: Ability to stand for extended periods and work in a physically demanding environment.
  • Adaptability: Willingness to work in a flexible schedule, including nights, weekends, and holidays, as required by the cruise ship itinerary.
  • Team Player: Ability to work collaboratively with other casino staff and cruise ship personnel to ensure a seamless guest experience.

Contract:

  • Averaging 6 months onboard, followed by 2 months of vacation.
  • Shared cabin (one other person with en-suite bathroom facilities).