Leading a multicultural team, the Beverage Manager is responsible for the shipboard beverage operations for all bars/lounges, outlets and crew bar areas. Manages the financial and Public Health aspects of beverage operations in order to ensure compliance with standards/procedures and optimum guest satisfaction. Desired Skills & Experience- Bachelor’s Degree in Hospitality Management (preferred), or related field from an accredited college or university or the international equivalent.
- Minimum of 3 years’ experience in managing a food and beverage service operation is required (Four star and above: Hotel Resort, Restaurant); or two years of experience in managing a food and beverage service operation on a cruise ship is required.
- Experience in managing a large multi-national bar staff.
- Experience in Beverage Sales & Marketing, concept and new implementation fulfillment.
- Current knowledge of the US Vessel Sanitation Program(U.S.P.H.)
- Exceptional communication and interpersonal skills.
- Excellent computer software skills required (Word; Excel; Outlook etc.)
- Ability to speak and write English fluently. Proficiency in at least one of the following languages would be an advantage - Dutch, Spanish, or German.
- Ability to lead with a perspective in a culturally diverse and dynamic environment.
- Knowledge of the principles and processes involved in organizational planning, coordination and execution. This includes resource allocation, work force planning and management and leadership techniques.
- Knowledge of the principles and processes for providing personalized services, including: needs assessment techniques, quality service standards, and guest satisfaction evaluation techniques.
- Knowledge of policies and practices involved in the human resources function.
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