Duties Included - To maintain the highest standards of cleanliness in Guest’s Suites and Rooms, corridors and pantries and to clean and sanitize isolation rooms in accordance to Company policy.
- To always keep lockers, trolleys and cleaning equipment tidy and organized.
- To provide Guests with turn-down service every evening, to replenish drinks, fruit, amenities and towels when necessary.
- To provide a six-star service and to deal with Guest complaints and comments in an efficient and timely manner.
- To clean assigned Guest’s Suites and Rooms, as instructed by Executive Housekeeper, always following the USPH procedures.
- To always keep assigned lockers and corridors clean and tidy in accordance to safety rules and regulations.
- To always keep work trolleys organized and tidy.
- To ensure that all cleaning equipment is properly and securely stored away when not on duty.
- To follow and execute the Housekeeping Sanitation program and to complete and update all Sanitation Log sheets as per policy.
- To clean and sanitize isolation rooms in accordance to Company policy.
- To use the proper chemical product in the sanitary system during regular scheduled intervals, as instructed.
- To train the Junior Suite Attendants
- To provide Guests with turn-down service every evening and to replenish amenities and towels on a daily basis or as necessary.
- To do all deliveries (gifts, mail, reflections etc.) to Guest Suites and Rooms.
- To report work orders to the Housekeeping Office when deficiencies are noted or when maintenance is required and to follow up on the work orders in a timely manner.
- To log accurately work and rest hours in Adonis Portal daily by swiping the Crew card.
- To do A and B watch, and Pantry watch duties as assigned by Assistant Housekeepers.
- To clean Captain’s Quarter and the other officers’ rooms as instructed by Assistant Housekeeper.
- To adhere to all Company Policies and Procedures, Manuals and Directives.
- Other responsibilities, as assigned, but not limited to the above.
Minimum experience and qualification requirements for position: - Experience in a luxury hotel or on board a luxury cruise ship preferred
- College Degree/Diploma beneficial
- Previous Housekeeping experience beneficial
- Very good spoken English
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