What's expectedWHAT'S EXPECTED AND WHAT YOU'LL BE UP TO - Maintain positive Sailor relations at all times.
- Responsible for maintaining and producing high level standards in food quality in the assigned outlet.
- Responsible for the entire operation of their assigned outlet in terms of food safety, creativity, cleanliness, team performance.
- Adheres to and monitors that HACCP and USPH rules and regulations are followed on a daily basis.
- Meets with Executive Sous Chef on a daily basis to review production schedules and internal requisitions for their outlet.
- Monitors portion control and conducts spot checks.
- Carries out inspections and spot checks of storerooms within their outlet.
- Reports any machinery/technical faults to Executive Sous Chef and monitors repair schedule.
- Conducts food tasting on a daily basis in their outlet and corrects any discrepancies with regard to quality, taste and/or appearance.
- Carries out the service line in their assigned outlet including but not limited to the efficiency of service, presentation and plating.
- Communicates with Asst. Food and Beverage Operations Director for any provision related matters.
- Must be familiar with their assigned galley outlet layout in terms of safety and security and ensure members of his team are fully familiar.
- Monitor Work and Rest hours of all members of their team ensuring ILO guidelines are adhered to.
- Prepare and implement work rotas for their outlet team.
- Monitor performance of their team ensuring that they are working to company, HACCP and USPH guidelines.
- Conducts menu explanation to the Restaurant team in their assigned outlet prior to the start of service.
- Inspect cleanliness and condition of assigned station and services areas and rectify any deficiencies.
- Monitors clear down routines after service and ensures the appearance and condition of all items meet Virgin Voyages standards.
- Notifies Executive Sous Chef of any Sailor complaints raised and seeks to resolve.
- Be familiar with all cruise services/features and activations to respond to Sailor inquiries accurately.
- Responsible for the appearance and cleanliness of their outlet
|