Job Details

What's expected

Essential Responsibilities:

● Maintain positive Sailor relations at all times.

● Responsible for maintaining and producing high-level standards in food quality in the assigned

outlet.

● Assists in ensuring that any Sailor requests for special food requests, diets, or allergies are delivered

such as gluten-free.

● Actively supports the entire operation of their assigned outlet in terms of food safety, creativity,

cleanliness, and team performance.

● Meets with Executive Sous Chef and/or Chef De Cuisine on a daily basis to review production

schedules and internal requisitions for their outlet.

● Monitors portion control and conducts spot checks and guides the team on how to minimize food

waste.

● Carries out inspections and spot checks of storerooms within their outlet.

● Reports any machinery/technical faults to Executive Sous Chef and monitors repair schedule.

● Conducts food tasting on a daily basis in their outlet and corrects any discrepancies with regard to

quality, taste, and/or appearance.

● Carries out the service line in their assigned outlet including but not limited to the efficiency of

service, presentation, and plating.

● Communicates with the Executive Sous Chef / Executive Chef for any provision-related matters.

● Must be familiar with their assigned galley outlet layout in terms of safety and security and ensure

members of his team are fully familiar with and utilizes all safety measures and tools provided.

● Monitor the Work and Rest hours of all members of their team ensuring ILO guidelines are adhered

to.

● Assist in the preparation and implementation of work rotas for their outlet team.

● Adheres to HACCP and USPH rules and regulations in the workstation and trains the team

members to do the same.

● Conducts menu explanations to the Restaurant team in their assigned outlet prior to the start of

service.

● Inspect cleanliness and condition of assigned station and services areas and rectify any deficiencies.

● Monitors clear down routines after service and ensure all items' appearance and condition meet

Virgin Voyages standards.

● Notifies Executive Sous Chef of any Sailor complaints raised and seeks to resolve them.

● Be familiar with all cruise services/features and activations to respond to Sailor inquiries

accurately.

● Responsible for the appearance and cleanliness of their outlet culinary team.